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Provide assistance to households facing eviction due to temporary financial hardships.

Provides a one-time grant of up to $450 towards a gas heating bill for Elizabethtown Gas customers who are facing a temporary financial hardship or family crisis. Grants are subject to the availability of funding.    

Provides routine, non-medical assistance to adults with disabilities who are employed, involved in community volunteer work, or attending school and are not eligible for Medicaid. Personal assistants help with tasks such as: light house keeping, bathing, dressing, preparing meals, shopping, driving, or using public transportation.

Offers case management services for family members with special needs, covering developmental, behavioral, psychiatric, and other disabilities through a private pay program. Enrolled participants in the Coordinated Care of MetroWest (CCM) can establish a trust for lifetime case management post-parental passing or purchase case management hours as needed before. Services comprise information & referrals, counseling, assessments, care plan development, plan monitoring, and client advocacy.  

Provides free individual counseling and support group services to survivors of sexual violence through a 24-hour hotline. Volunteer advocates provide accompaniments to survivors at the hospital for forensic exams, police stations, and court appearances.

Builds and rehabilitates homes for purchase by low-income families, largely using volunteer labor and donated materials. Houses are sold to applicants with a 30-year, no-interest mortgage.

Provides food assistance to people in need. Limited baby food and diapers are offered when available.   

Assists low-income households in managing energy costs and maintaining safe, affordable utility service through the Low-Income Home Energy Assistance Program (LIHEAP) and the Universal Service Fund. (USF) Offers monthly credits on electric and/or gas bills to reduce ongoing energy costs. Designed for households that spend a significant portion of their income on energy. Helps prevent service interruptions and promotes long-term affordability.

Provides free assistance for individuals with disabilities towards acquiring competency in daily living skills through academics and experience. Both a formal classroom environment and hands-on experience are utilized. 

Provides services that include support groups for consumers and families. This includes information on how to access mental health resources, advocating for improvements via legislation, and a 12-week family education program.

Helps people find and form all types of support groups, including those for addiction, health, mental health, loss of a loved one, abusive relationships, disabilities, families, parenting, caregivers, and more. The clearinghouse can also help people start their own support groups. Free workshops are available to guide individuals towards creating and running their own groups.  

Provides short-term intervention services to individuals experiencing urgent mental health issues. Services include de-escalation and stabilization, psychiatric evaluation, nurse assessment, information and referral to community-based services, and access to inpatient hospitalization.

Provides various baby items to families in the community. Items include: diapers, wipes, rash cream/ointment, and formula.

Resolves and addresses complaints from any source and prioritizes the health, safety, welfare, and civil and human rights of elderly residents in nursing homes and long-term care facilities. Also facilitates referrals to other agencies or senior service programs, particularly focusing on issues such as financial exploitation and inappropriate use of restraints. In cases where the office cannot resolve a problem, referrals will be made to an appropriate agency.

Provides a medically monitored inpatient withdrawal facility for individuals with a substance abuse disorder. Services include: individual and group counseling, psycho-educational and spiritual groups, support groups, case management, NA groups, and AA groups. Patients are medically supervised for 24-hours.

Provides assistance in navigating the legal system and courtroom preparation. Also provides accompaniment and referrals to additional services.

Provide group-based support services focused on social skill development, emotional growth, and positive peer interaction for youth referred by child welfare or court systems.

Operate a community food pantry providing nonperishable and fresh food to individuals and families facing food insecurity

Provides housing counseling services that include, advocates for affordable housing policy issues, first time home buyer training and assistance, foreclosure counseling, housing information and referral, housing purchase training (post purchase budgeting and assistance with applications), rental counseling (guide renters on how to approach discussions with their landlords on dealing with their rent situation).