View Search Results

Resolves and addresses complaints from any source and prioritizes the health, safety, welfare, and civil and human rights of elderly residents in nursing homes and long-term care facilities. Also facilitates referrals to other agencies or senior service programs, particularly focusing on issues such as financial exploitation and inappropriate use of restraints. In cases where the office cannot resolve a problem, referrals will be made to an appropriate agency.

Provides various programs to older adults or those with disabilities living in boarding homes and residential health facilities. Services include: housing, counseling, and supportive services. Also takes and investigates complaints for types of housing.

Offers placement assistance and services to residents of rooming and boarding homes. Services include investigation of complaints regarding boarding homes and residential health care facilities.

Provides placement assistance and services to residents of rooming and boarding homes. Services include investigation of complaints regarding boarding homes, rooming houses, and residential health care facilities.

Processes complaints about licensed healthcare facilities, including nursing homes, hospitals, clinics, home health programs, boarding homes, hospices, and ambulatory care programs. Has information on Health Facility information.

Provides financial assistance, medical assistance eligibility determination, food assistance, and social services to individuals and families with limited income. Administers cash assistance programs, Supplemental Nutrition Assistance Program (SNAP), and Medicaid, while offering case management, child support services, and referrals to housing, employment, and other supportive services to promote stability and self-sufficiency.

Provides thorough assessment for potential at-risk adults who are victims of abuse, neglect, exploitation, and/or unsafe living conditions. Reports/complaints are taken and reviewed over the phone. If deemed appropriate, an experienced social worker will go to the home and evaluate the situation in person within 72 hours.

Operates a complaint line for reporting civil rights violations in health care and social services based on race, national origin, disability, or age. Specialists investigate and refer cases outside their jurisdiction. Free complaint forms and fact sheets are available. Covers hospitals, clinics, nursing homes, Medicaid/Medicare, welfare programs, daycares, doctors' offices, pharmacies, children's health programs, addiction centers, adoption agencies, and mental health services.

Provides placement assistance and services to residents of rooming and boarding homes. Services include investigation of complaints regarding boarding homes and residential health care facilities.

Enforces social and safety requirements for all rooming and boarding houses and free-standing residential health care facilities in New Jersey. Conducts inspections, issues licenses, and publicly posts inspection reports of all governed facilities on their website. If a consumer has a complaint about any of these facilities, that has not been adequately addressed at a more local level, they can issue their complaint to the Bureau.