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New Jersey SHARES (NJ SHARES) | North Ward Center - Family Success Center

346 Mount Prospect Avenue, Newark, NJ 07104

Eligibility

Energy Assistance: Applicants must:
  • have a moderate (not low) income level that is between 201% and 400% of the Federal Poverty Level
  • be behind on their energy bill
  • have a history of good-faith payments with their energy company
  • not be eligible for LIHEAP or USF
  • have made a good faith payment within 90 days of applying
New Jersey American Water: Applicants must:
  • be a New Jersey American Water residential customer
  • have a gross monthly income level that does not exceed 200% of the Federal Poverty Level
  • have made a good faith payment within 90 days of applying
Verizon Communication Lifeline: Applicants must:
  • be a Verizon residential customer
  • be participating in one of the following programs: Medicaid, SNAP, GA, SSI, LIHEAP, PAAD, TANF/WNJ, Section 8 Federal Public Housing Program, National School Lunch Progam, or Lifeline Utility Credit/Tenants Lifeline Assistance
  • or, if you are age 65 or over and are not participating in one of the above programs and your annual income is at or below 150% of the federal poverty income level

Required documents

Application/registration forms, current utility bills, photo ID, proof of application for other assistance, proof of household income

Hours

Mon - Fri 9:00 am - 5:00 pm Extended hours on Mon and Thurs by appointment only
888-337-3339
Voice·

Alternate Phone

973-481-0415
Voice·

Main Phone

973-481-6071
Fax·

Fax

Application process

Call the agency and make an appointment to apply, or submit an application online.

Fees

Most NJ SHARES programs require applicants to make a good faith payment in order to receive assistance:
  • Energy Assistance (gas/electric) requires a good faith payment of $100 within 90 days of applying for assistance.
  • New Jersey American Water assistance requires a good faith payment of $100 within 90 days of applying for assistance.
Verizon telephone assistance does NOT require a good faith payment.

Service area

Essex County, NJ
Provides energy assistance to moderate and fixed-income households experiencing a financial crisis. Energy Assistance: Set dollar grant amounts can be made for electric and natural gas heating sources. Since heating systems require electric to run, applicants who heat with natural gas may also qualify for an electric service grant. If a household's heating source is electricity, they can only apply for an Electric Heat grant. Grants must continue or restore your utility service and are awarded only once per calendar year. New Jersey American Water: New Jersey American Water (NJAW) offers two programs to help New Jersey households afford their water bills:
  • The H2O Help to Others Program is a grant applied directly to a customer's account and
  • The Low Income Payment Program is a reduced rate.
Verizon Communication Lifeline: Offers existing Verizon residential customers discounted phone service. It also provides opportunities to add optional features such as Three-Way Calling and Caller ID.

Providing organization

North Ward Center - Family Success Center
Provides a community based, family-centered neighborhood gathering place where anyone can go for support, information and services.