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Customer Services | Jersey Central Power and Light (JCP&L)

Report

Resource Name:Customer Services | Jersey Central Power and Light (JCP&L)

address

90 Ridgedale Ave, Morristown, NJ 07960

Eligibility

Interested seniors & customers. For winter moratorium: Lifeline, HEAP, TANF, SSI, PAAD, general welfare.

Required documents

Call for document information.

Hours

24 hours a day, 7 days a week (Customer Service) Mon - Fri 8:00 am - 8:00 pm (Collection Center)
800-662-3115

Voice

·

Toll-Free

800-962-0383

Voice

·

Alternate Phone

888-544-4877

Voice

·

Main Phone

Application process

Call for application information.

Fees

None.

Service area

Burlington County, NJ Hunterdon County, NJ Middlesex County, NJ Monmouth County, NJ Morris County, NJ Ocean County, NJ Somerset County, NJ Sussex County, NJ Warren County, NJ

Answers all questions and complaints relating to JCP&L customer services and bills, outages, deferred payment plans, appliances, and conservation. Provides utility shut-off protection to low-income and vulnerable individuals during the winter season, between November 15th through March 15th.