Customer Services | Jersey Central Power and Light (JCP&L)
90 Ridgedale Ave, Morristown, NJ 07960
Eligibility
Interested seniors & customers. For winter moratorium: Lifeline, HEAP, TANF, SSI, PAAD, general welfare.
Required documents
Call for document information.
Hours
24 hours a day, 7 days a week (Customer Service)
Mon - Fri 8:00 am - 8:00 pm (Collection Center)
Application process
Call for application information.
Fees
None.
Service area
Burlington County, NJ
Hunterdon County, NJ
Middlesex County, NJ
Monmouth County, NJ
Morris County, NJ
Ocean County, NJ
Somerset County, NJ
Sussex County, NJ
Warren County, NJ
Answers all questions and complaints relating to JCP&L customer services and bills, outages, deferred payment plans, appliances, and conservation. Provides utility shut-off protection to low-income and vulnerable individuals during the winter season, between November 15th through March 15th.
What's Here
Providing organization
Jersey Central Power and Light (JCP&L)
Offers electric service to individuals and families in northern and central New Jersey. Also assists with the Home Energy Assistance Program (LIHEAP) and Universal Service Fund (USF) applications.