AETNA of New Jersey (Appeals and Complaints) | NJ Health Insurance Providers
151 Farmington Avenue, Hartford, CT 06156
Eligibility
AETNA of New Jersey members.
Required documents
Basic information needed to fill out complaint form
Hours
Website 24 hours a day / 7 days a week
855-232-3596
Voice·
Main Phone
1-844-679-6853
Fax·
Fax
Application process
Appeals and complaints can be submitted via telephone, mail, or online.
- Appeals or complaints can be submitted via telephone by calling 800-704-7287
- Appeals or complaints can be submitted via mail at the following address:
- Appeals or complaints can be submitted online at https://www.aetna.com/individuals-families/member-rights-resources/complaints-grievances-appeals.html.
Fees
None
Service area
NJ
Appeals and complaints services and information for AETNA of New Jersey members. Appeals go through a Utilization Management Appeal process.
What's Here
Providing organization
NJ Health Insurance Providers
Provides information on type of insurance coverage that pays for medical and surgical expenses incurred by the insured. Health insurance can reimburse the insured for expenses incurred from illness or injury, or pay the care provider directly.