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Customer Service Line | Verizon

1095 Ave of the Americas, New York, NY 10013

Eligibility
Open to Verizon customers.
Required documents
Account number, Billing address, Phone Number, PIN or password.
Hours
Sales and Service: Mon - Fri 8:00 am - 7:00 pm, Sat 9:00 am - 5:00 pm Service: Mon - Fri 8:00 am - 7:00 pm, Sun 9:00 am - 5:00 pm Sales: Mon - Sat 8:00 am - 7:00 pm, Sun 9:00 am - 5:00 pm
800-837-4966
Voice·

Alternate Phone

800-225-5499
Voice·

Alternate Phone

800-922-0204
Voice·

Main Phone

Application process
Call customer service, Verify account information, Describe issue or request.
Fees
None.
Service area
United States NJ

Assists Verizon customers with general questions regarding their phone bill, establishing new or changing existing services, questions about services or rates. The Master key Voice Response System can be used to hear bill balance, last payment credited to account, and payment locations, make payment arrangements, and enter the details of last payment.   

Providing organization
Verizon

Offers phone and communication assistance services. Have communication services for the disabled, customer service, directory assistance, and discount phone and internet to low-income households.