NYC311 | 211 US
Eligibility
Open to the public
Required documents
Varies by service, call for more information
Hours
24 hours a day, 7 days a week
Website
http://www1.nyc.gov/311/Application process
Call for information and/or to access services.
Fees
None
Service area
Queens County, NY
Bronx County, NY
Brooklyn, NY
Staten Island, NY
Manhattan, NY
Provides a 24 hours a day, 7 days a week comprehensive information and referral service that connects people to human service organizations that can assist them. Callers can access NYC 311's services through the website, telephone, text message, Skype, and their mobile app. Crisis intervention and active listening services are available to users via all communication platforms.
Providing organization
211 US
Provides free and confidential information and referral. Call 2-1-1 for help with food, housing, employment, health care, counseling and more.