NYC311 | 211 US
Resource Name:NYC311 | 211 US
Eligibility
Open to the public
Required documents
Varies by service, call for more information
Hours
24 hours a day, 7 days a week
Website
http://www1.nyc.gov/311/Application process
Call for information and/or to access services.
Fees
None
Service area
Brooklyn, NY
Manhattan, NY
Staten Island, NY
Bronx County, NY
Queens County, NY
Provides a 24 hours a day, 7 days a week comprehensive information and referral service that connects people to human service organizations that can assist them. Callers can access NYC 311's services through the website, telephone, text message, Skype, and their mobile app. Crisis intervention and active listening services are available to users via all communication platforms.