Cable Hotline | NJ Board of Public Utilities (BPU)
44 S Clinton Ave, Trenton, NJ 08625
Eligibility
Open to the public.
Required documents
Visit website for information.
Hours
Mon - Fri: 9:00 am - 5:00 pm
800-624-0241
Voice·
Utility complaints
609-777-3325
Fax·
Fax
609-777-3300
Voice·
General inquiries
800-624-0331, ext. 3
Voice·
Cable complaints
Application process
Call toll-free or file a complaint online via the BPU’s website.
Fees
None
Service area
NJ
Provides a centralized consumer assistance line for cable-related complaints and inquiries, helping consumers file formal complaints.
Providing organization
NJ Board of Public Utilities (BPU)
Operates as the state agency with authority to oversee the regulated utilities, which in turn provide critical services such as natural gas, electricity, water, telecommunications and cable television. The BPU also has responsibility for monitoring utility service and responding to consumer complaints.