Ombudsman Office | NJ Office of the Long Term Care Ombudsman
Resource Name:Ombudsman Office | NJ Office of the Long Term Care Ombudsman
address
PO Box 852, Trenton, NJ 08625
Eligibility
Concerned residents, ages 60 and older, who live in long-term health care facilities
Required documents
ID
Hours
Mon - Fri 8:30 am - 4:30 pm
877-582-6995
Voice
·Main Phone
609-943-3479
Fax
·Fax
Website
https://www.nj.gov/ooie/Application process
Call, send an e-mail, or visit the website to access services.
Fees
None
Service area
NJ
Resolves and addresses complaints from any source and prioritizes the health, safety, welfare, and civil and human rights of elderly residents in nursing homes and long-term care facilities. Also facilitates referrals to other agencies or senior service programs, particularly focusing on issues such as financial exploitation and inappropriate use of restraints. In cases where the office cannot resolve a problem, referrals will be made to an appropriate agency.