Horizon Blue Cross Blue Shield New Jersey (Complaints) | NJ Health Insurance Providers
200 E. Randolph, Chicago, IL 60601
Eligibility
Horizon Blue Cross Blue Shield of New Jersey members
Required documents
Call for document information
Hours
Office hours: Mon - Fri 8:00 am - 6:00 pm
Website: 24 hours a day / 7 days a week
800-355-2583
Voice·
Main Phone
Application process
Call, email or visit website to file a complaint or appeal.
Telephone complaints can be submitted by calling 800-626-2212.
Paper mailing complaints can be sent to:
Horizon Blue Cross Blue Shield of New Jersey
Attn: Appeals Department
103 Eisenhower Pkwy, Ste 120
Roseland, NJ 07068
Fees
None
Service area
NJ
Provides member grievance, appeals, and complaint resolution services that ensure fair access to health coverage decisions and promote quality care for NJ FamilyCare enrollees.
What's Here
Providing organization
NJ Health Insurance Providers
Provides regulatory oversight and access to standardized health insurance coverage through the Individual Health Coverage (IHC) Program and Small Employer Health Benefits (SEH) Program, ensuring that individuals and small businesses can obtain comprehensive health insurance regardless of age, health status, or claims history.